Terms of service

Welcome to merchlatch. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing and using the merchlatch website (“Site”) and services, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you should not use our Site.

2. Changes to Terms

merchlatch reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes constitutes your acceptance of the new Terms.

3. Use of the Site

Account: You may be required to create an account to access certain features of the Site. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Prohibited Conduct: You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Site.

4. Product Information and Orders

Product Descriptions: We strive to provide accurate product descriptions. However, we do not warrant that the descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.
Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or issues identified by our fraud detection system.

5. Pricing and Payment

Pricing: All prices are listed in USD and are subject to change without notice. Prices do not include shipping charges, taxes, or customs duties, which will be calculated at checkout.
Payment: We accept payment through Stripe. By submitting your payment information, you authorize us to charge the specified amount to your chosen payment method.

6. Shipping and Delivery

Shipping: We ship to various locations. Shipping charges and delivery times will be provided at checkout.
Delivery: Delivery times are estimates and may vary. merchlatch is not responsible for delays caused by shipping carriers or customs.

7. Returns and Refunds

Please refer to our [Refund, Return, and Cancel Policy](link to policy) for detailed information on our return and refund procedures.

8. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of merchlatch or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our prior written permission.

9. Limitation of Liability

merchlatch is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site or any products purchased through the Site. Our total liability to you for any claims arising from your use of the Site or any products purchased through the Site is limited to the amount you paid for the products.

10. Indemnification

You agree to indemnify, defend, and hold harmless merchlatch and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of the Site or your violation of these Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be resolved in the state or federal courts located in Chicago, Illinois.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us:

Email: [email protected]
Address: 27 Phan Huy Ich, Phuong 15, Tan Binh, Ho Chi Minh city 700000, Vietnam

Thank you for using merchlatch. We appreciate your business and are here to provide you with the best possible shopping experience.

merchlatch
Fashion Forward Since 2019

Terms of Service